Renewing organizational values: Lessons from CPA Alberta
BRIDGE Insight
The challenge
Organizational values are meant to guide how employees make decisions, work together, and approach their work. But as organizations change, their values may need to be revisited to ensure they still align with the organization’s strategy and help guide everyday decisions and behaviours.
CPA Alberta found itself revisiting its original core values 10 years after they were developed. Factors in its external environment, such as economic uncertainty, artificial intelligence, calls for greater social justice and more remote work spurred the change. ...